How to check Hafilat Card Balance: Bus Card Balance 2024

Hafilat Card Balance Check is a simple process that allows you to know the balance available on your bus card. The Hafilat Card is a smart card used for paying bus fares and other public transport services in Abu Dhabi.
There are many methods to check Hafilat card balance in Abu Dhabi. Here I am sharing the list of all possible ways to check Hafilat Balance online and offline as under.
#1. Check Hafilat Card Balance Online
The Hafilat Balance Inquiry Service is available at Hafilat Darb Portal. You can check Hafilat Card Balance Online with help of the steps mentioned below.
Step 1: Go to Hafilat Darb Portal
Open a web browser and go to the Hafilat Darb official website portal @hafilat.darb.ae.
Step 2: Select Recharge Card Option

On the right side of homepage, you can find Recharge Card option. Just click on it and move to the next step.
Step 3: Enter Hafilat Card Number

Now, you need to enter your Hafilat Card Serial Number which is printed on the back of the card. It is a unique number that you can use for Hafilat Balance Check and Recharge purposes.
Step 4: Click on OK

After entering your Hafilat Card Number correctly, click on the OK button to proceed.
Step 5: Check Your Hafilat Card Balance

Your Hafilat Card Balance will appear on screen. It is mentioned under the Card Details section. You can select the recharge amount if your Hafilat Card Balance is low otherwise just close the browser window.
#2. Check Hafilat Card Balance by Mobile App
The Hafilat Balance Check Service is available in DARB mobile app. The Apple and Android Smartphone users can get DARB app for free from the App Store or Play Store.

Kindly follow the steps given below to check Hafilat Card Balance through DARB app.
- Download DARB App on your mobile from App/Play Store.
- Open DARB App and login with your Username & Password.
- If you are a new user, register with your Emirates ID, mobile number and other details. Then login to the app and move to next step.
- After login, find out Services and select Public Transport.
- Select the Hafilat Cards option.
- If you have more than one cards, tap on the Hafilat Card to check its balance.
- If the Hafilat Cards section is empty, tap on + option, enter your Hafilat Card Serial Number to add it to DARB app.
- After your Hafilat Card is added, you can tap on the card in DARB app to check its balance anytime.
#3. Check Hafilat Card Balance at Vending Machines
The ticket vending machines are installed at all bus stops/terminals and bus stations in Abu Dhabi. You can use any ticket vending machine to check your Hafilat Card Balance instantly.

- Go to a Ticket Vending Machine.
- Insert your Hafilat Card in the machine.
- Select your language to continue.
- Select View Balance or Show Balance option.
- Check your Hafilat Card Balance as it appear on the machine screen.
#4. Check Hafilat Card Balance By SMS
The Hafilat Card Balance Check is available by SMS. You need to send a simple text message in a specific format and you will receive an SMS containing your Hafilat Balance and Expiry details.
- Open Messages app on your mobile.
- Select + (New Message) option.
- Type BAL<space>Hafilat Card Serial Number
- Send the SMS to 3009.
- Soon you will receive a New SMS.
- Open the SMS Message to view your Hafilat Card Balance.
You can check Hafilat Card Balance by SMS from your registered mobile number only. It means that your mobile number must be linked to your Hafilat Card otherwise this method will not work.
#5. Check Hafilat Card Balance at Customer Service Centers
The Hafilat Customer Service Centers are located at various places in Abu Dhabi. You can visit a customer service center to Check Hafilat Balance, Recharge Hafilat Card, Hafilat Fine Payment and other services.

- Go to a Hafilat Customer Service Center near you.
- Provide your Hafilat Card and ask the service executive to check its balance.
- Soon the executive will check Hafilat Card Balance and tell you the exact balance amount available on your card.
- Get your Hafilat Card back and exit the customer service center.
The Hafilat Card is mandatory for any person who wants to use public transport buses in Abu Dhabi. The Hafilat Card Balance Checking Service lets you know if you have enough balance or you need to recharge Hafilat Card for your next bus trip.
Conclusion
Hafilat Card Balance Check can be done online at Hafilat Darb Portal, through DARB app and 3 other methods. I have shared all 5 methods to check Hafilat Card Balance with a step-by-step guide above.
You can choose any method to know your Hafilat Card Balance instantly. In case you face any issue, you can ask your questions in the comment section.
FAQs
Where can I check my Hafilat Card Balance?
You can check your Hafilat Card Balance at any Hafilat Customer Service Center in Abu Dhabi.
How do I check my Hafilat Card Balance Online?
You can check your Hafilat Card Balance online at Hafilat Darb Portal or use DARB app.
Can I check my Hafilat Balance by SMS?
Yes, you can check your Hafilat Balance by SMS. Just type BAL<space>Hafilat Card Serial Number and send the SMS to 3009 to receive your Hafilat Card Balance Info via SMS.
What is Hafilat Balance Inquiry Fee?
There is No Fee for Hafilat Balance Inquiry via any online or offline method. It is a completely free service for all Hafilat Card Users.
How do I check my Hafilat Card Balance at a bus station?
You can use a Ticket Vending Machine to check your Hafilat Card Balance at a bus station. Simply insert your Hafilat Card in the machine and follow on-screen instructions to check the balance.
Does Hafilat Card work in Dubai or Sharjah?
No, the Hafilat Card does not work in Dubai or Sharjah or Ajman or any other Emirate except Abu Dhabi.
What is Hafilat Card minimum balance for a bus trip?
The Hafilat Card minimum balance for a bus trip is AED 10 for one person. You must check your Hafilat Balance and recharge it if the balance is below AED 10 before you get on a bus.